Tell me about your case

Legal Notice

Last updated: 10 November 2026

1. Identity of the owner

In compliance with Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the user is informed of the following details of the owner of the website:

Owner: Carmem Carvalho
Activity: Private practice in integrative biological medicine
Address: Santa Cruz de Tenerife · Spain
Contact email: hola@carmemcarvalho.com
Website: carmemcarvalho.com

2. Purpose

The purpose of this website is to present the professional activity of the owner and her way of working, and to facilitate contact through the “Tell me about your case” form.

This is how it works: the person leaves their WhatsApp number and, if they wish, their name, their email address and some answers about their situation; the owner writes to them on WhatsApp and they have a first call, free and with no obligation. If the case is a good fit, they can then join the support programme. This website does not allow you to book or pay for anything online.

The information contained on this site is for general information only and does not under any circumstances constitute medical advice, diagnosis or treatment. Any decision about your health should be discussed with a qualified professional.

3. Terms of use

Accessing this website implies acceptance of these terms. The user undertakes to make proper use of the content and services, in accordance with current legislation, morality, good custom and public order.

It is forbidden to:

  • Reproduce, distribute or modify the content without the express authorisation of the owner.
  • Introduce viruses, malicious code or any other element that may cause damage to the site or its users.
  • Impersonate third parties when using the contact form.
  • Use the information obtained for commercial or advertising purposes without authorisation.

4. Intellectual and industrial property

All the content of the site (texts, photographs, illustrations, logos, code and graphic design) is protected by intellectual and industrial property rights and belongs exclusively to Carmem Carvalho or to the relevant rights holders who have authorised its use.

Any reproduction, distribution or transformation of the content requires the prior written authorisation of the owner.

5. External links

This site may include links to third-party pages over which the owner has no control. The owner accepts no responsibility for the content, accuracy or availability of those external sites.

6. Limitation of liability

The owner of the website does not guarantee that access to the site will be free of interruptions or errors, nor is she liable for any damage or loss arising from the use of the information it contains, except where she acts with wilful misconduct or gross negligence.

Reasonable efforts are made to keep the information up to date and accurate, but the complete absence of errors or out-of-date content cannot be guaranteed.

7. Personal data protection

The processing of personal data collected through the site is governed by our Privacy Policy. We recommend that you read it before using the “Tell me about your case” form.

8. Cookies and local storage

The use of cookies and local storage technologies is described in our Cookie Policy.

9. Governing law and jurisdiction

This legal notice is governed by Spanish law. For any dispute arising from the use of the site, the parties submit to the Courts and Tribunals of the consumer's place of residence, in accordance with consumer protection legislation.

10. Changes

The owner reserves the right to modify the content of this legal notice at any time. Changes will be published on this same page and will take effect from the moment of publication.